Frequently Asked Questions (FAQs)
1. What products does Rexenza Corporation manufacture?
We manufacture and export a wide range of instruments including:
Dental & Surgical Instruments
Orthodontic Pliers & Extraction Forceps
Elevators, Scalers & Impression Trays
Professional Hair Cutting & Thinning Scissors
Beauty Care & Grooming Tools
2. Do you provide OEM / Private Label services?
Yes. We specialize in OEM & private label manufacturing.
We can produce instruments with your brand name, logo engraving, customized packaging, and labeling.
3. What material do you use for manufacturing?
We use high-grade stainless steel suitable for medical and professional use, ensuring:
Corrosion resistance
Long cutting life
Precision performance
Sterilization compatibility
4. Are your instruments rust-resistant and autoclavable?
Yes. All dental instruments are fully autoclavable and treated to resist corrosion under proper sterilization procedures.
5. What is your minimum order quantity (MOQ)?
MOQ depends on the product type:
Standard items: Low MOQ available
Customized / OEM items: Depends on branding & packaging requirements
Please contact us for specific details.
6. Do you provide samples?
Yes. Sample orders are available so you can check quality before bulk production.
Sample cost and courier charges may apply.
7. How long does production take?
Production time varies:
Ready stock: 3–7 working days
Standard bulk orders: 2–4 weeks
OEM / custom orders: 3–6 weeks
8. Which countries do you export to?
We export worldwide including:
Europe, Middle East, North America, South America, Africa, and Asia.
9. What payment methods do you accept?
We commonly accept:
Bank Transfer (T/T)
Western Union
Other agreed international payment methods
10. How do you ensure product quality?
Each instrument passes through:
Raw material inspection
Precision machining
Hand finishing & polishing
Functional testing
Final quality inspection before shipment
11. Can you customize instruments according to our design?
Yes. We can manufacture instruments according to:
Drawings
Samples
Specifications
Our team also assists in design improvement if needed.
12. What is your packaging standard?
We offer:
Standard export packing
Individual poly packing
Blister packing
Customized branded packaging
13. What is your return policy?
If any manufacturing defect or wrong shipment occurs, we provide replacement, credit, or refund according to our return policy. Claims must be reported within the allowed period.
14. How can I place an order?
You can place an order by contacting us with:
Product list
Quantities
Branding requirements
Shipping destination
Our team will send quotation and production timeline.
15. Why choose Rexenza Corporation?
Consistent export quality
Competitive factory prices
Custom branding services
Reliable global shipping
Professional communication & support
Rexenza Corporation
Precision in Every Instrument — Trusted Worldwide